Bon Secours 24/7 is Market’s First for Online Physician Visits
Mobile app connects patients with high-quality medical care from virtually anywhere, anytime
Bon Secours Richmond Health System has launched Bon Secours 24/7, a telehealth app that gives the community access to the health system’s medical group providers 24 hours a day, 365 days a year, no appointment necessary. Bon Secours is the first health system to enter the Richmond market with this service.
“Bon Secours recognizes that people are increasingly engaged in their own health care and seek convenience, affordability and reliability. A 24/7 telehealth platform for non-urgent office visits for community residents and our employees is essential to help meet those changing expectations,” said Thomas Auer, M.D., chief executive officer, Bon Secours Medical Group. “We’re pleased to extend high-quality, trusted health care into the communities we serve through electronic physician visits.”
Bon Secours 24/7 will allow users to connect within minutes to a Bon Secours medical provider via a mobile device or tablet, or by logging in to a secure website from their desktop computer. Bon Secours Health System, Inc., launched the service to its employees nationwide Jan. 7, and is now offering the service throughout Virginia.
Bon Secours 24/7 visits are $49 and may be covered by health insurance. In-app credit card payment makes it convenient. The Bon Secours 24/7 app is available for Apple and Android devices and can be downloaded for free from the App Store or Google Play store, or by accessingwww.bonsecours247.org.
Bon Secours 24/7 features:
· live video visits with secure messaging
· easy access to board-certified physicians, licensed physician assistants and certified
· service available 24/7, year-round
· expert preventive care advice about recommended tests and immunizations such as flu shots, mammograms, etc.
Bon Secours is dedicated to providing high-quality, compassionate care where the community needs it. The launch of Bon Secours 24/7 is another way the health system is increasing patient access. This year, Bon Secours opened its second Bon Secours FastCare convenience care clinic in Midlothian, providing convenient, affordable patient care for those in need of nonemergency medical services including vaccinations, screenings and minor illness on a walk-in basis. Bon Secours Medical Group also offers same-day appointments and online scheduling for select primary care physicians throughout Richmond at http://goodhelpdocs.com/schedule. Bon Secours Richmond also opened an urgent care clinic in 2013, as well as Richmond’s first freestanding emergency department in 2010.
Bon Secours partnered with American Well to develop Bon Secours 24/7. American Well is a national leader in telehealth software and services and works with leading health plans, private employers, health systems, government agencies, and retailers to make care more affordable, accessible and consumer-friendly. For more information, visit www.bonsecours247.org.